Our Spring Branch location is a full-service store for Verizon Wireless. We offer the newest smartphones, tablets, connected devices, and accessories. Our Spring Branch reps are ready to help you.
Address:
322 Singing Oaks Suite 105
Spring Branch, TX 78070
830.438.0296
Store Hours
Mon – Sat: 9:00 AM – 8:00 PM
Sunday : 11:00 AM – 6:00 PM
- Bill Payments
- Prepaid
- New Accounts
- Upgrades
- Technical Support
- Customer Service
Mc Colston
18:13 14 Jul 21
Laura was knowledgeable and enthusiastic about your products She patiently answered my questions and as a result I... upgraded both my phone and my watch. And she was most personable! Keep her happy.read more
Mechawolf
00:24 30 Jun 21
Got the whole set up , s21+ , smart watch and screen protector all nine yards thanks to rosayln
Franchesca B. Macias
23:35 07 Jun 21
Francia at Austin Hwy Verizon was very friendly and helpful. She gave us an amazing phone upgrade promotion.
Jacob Tree
21:17 06 Jun 21
I love that girl! The multi tasking queen!Things were done quickly and efficiently.She did forget to mention the $35... activation fee though…read more
jrock f
03:09 27 May 21
This location is by far the best they are so helpful JP always helps us. He helps us find the best deals and if we have... questions about our bill he always takes the time to clarify and fix any misunderstandings if any but I have nothing but great things to say about this location and staff.read more
Michael Palmer
18:33 13 May 21
JB was super cool and super fast getting me set up! I’d recommend this store to any and everyone. Thanks JB!!
Elizabeth Avery
00:06 29 Apr 21
Jerry was so helpful and did not judge this old lady for my ignorance of the workings of my phone. He took the time to... explain every answer to my questions. He automatically looked to make sure i was getting the best deal on my 6 phone line account. Even taking the time to find the correct case for my "Old Lady Phone" and offered a discount.read more
Natalie Brown
21:33 27 Apr 21
Very smooth process. Super helpful and very polite. Would definitely recommend to anyone else.
Tap Tapia
01:29 17 Apr 21
Best customer service I ever had at a phone store highly recommend it to anyone looking for good service. Because of... the store manager J.B I’ll definitely be coming back to do business at this location.read more
Charles Bauer
00:02 02 Apr 21
The young man JB was spectacular! Definitely bringing my wife back to change her phone
Rick Green
18:58 22 Mar 21
JB was awesome! I came in really stressed out but he made everything super simple and easy. Best experience I've had in... a phone store.read more
Nicholas DiFazio
23:41 20 Mar 21
Great experience. Got my number switched over. Staff was very helpful.
MANUEL MIRO
23:30 07 Mar 21
Went in today today to upgrade my carrier. Got a fantastic deal! Ask for JD. He was awesome! My experience as... excellent! Highly recommend Verizon Alamo Heights.read more
Marie Amethyst
00:26 26 Feb 21
Bought a new phone and had issues with it after setup. Brought it in and the associate working this morning was able to... sort out the issue and get it fixed. He was very friendly and professional! Definitely recommend this store if you are having issues with your Verizon phone.read more
Darlene Martinez
21:51 23 Feb 21
Jaybree’s was very helpful, if i ever have any issues i will definitely be seeing him. Got me & my husband phones for a... very reasonable price!! & awesome customer service!read more
Kyla Parker-Hresko
00:57 09 Feb 21
JB was excellent! We had several questions and he was very knowledgeable and helpful. Would recommend 110%!
Sandy Montelongo
20:56 28 Jan 21
The Verizon representative was very professional, knowledgeable, courteous, and helpful. I’d visit again for any other... tech needs. I appreciate the options presented in selecting the best phone and features. Thanks so much.read more
Samantha Burkett
23:54 04 Jan 21
Jabryess was amazing! He took out the time to ensure I was set and ready to go. He was very patient and understanding... when things got confusing and complicated. Excellent service was provided for me today.read more
Stephanie Maldonado
02:43 03 Jan 21
Jabryees was very helpful & fast , got us newer and better phones for less. So glad we switched to Verizon
Veronica Jimenez
17:07 16 Dec 20
Jabryess Was An Awesome Help..Very Helpful & Help Me In Any Questions I Had To Ask.If You Are Looking To Get A Great... Deal Go An See Him..🌹read more
Antonio Webster
07:48 29 Nov 20
Michael showed great customer service towards my wife and I. He made sure we had all of our questions answered to the... best of his ability, and when it was a question that he wasn't sure of he didn't mind asking for help to make sure that we were satisfied with the results. Thank youread more
Aylin Vyazankina
18:41 18 Nov 20
Jonathan is very professional and helpful. Very costumer oriented , helped me to solve my problem with the phone and... gave special discount. Thank you Jonathan!read more
Jasmine Garcia
01:09 17 Nov 20
I would definitely give this place a 5 star review if it weren’t for the miscommunication and discrepancies when it... comes to payments. Luckily, after speaking with Jabryess about the overcharge that was done by another employee, he was able to refund a payment that was charged incorrectly. I appreciate the time and effort he took in making sure it got fixed before I left the store.read more
Toye Crawford
03:34 09 Nov 20
Jabryess was very professional and knowledgeable. He showed me different phone options and made sure i understood the... difference between each one. He also took the time to answer all of my questions. Thank you!read more
Rick Montoya
00:40 24 Oct 20
Jonathan was a great help. He helped when I purchased my iPhone and when I returned to replace my screen protector.... Great customer service. Thank you.read more
Esteban Santin
20:17 20 Oct 20
Mr Jonathan the manager was amazingly helpful with my situation, he is humble, polite, multitasker, professional... representative for Verizon !! Very thankful to God for his assistance!read more
Reina Calderon
19:55 14 Oct 20
Great customer service, took the time with us even after hours to make sure we left happy with the right phones. Had... a minor issue with the device n without hesitation took care of the issue in a very pleasant manor, I would recommend them for sure 🙂read more
Valerie M.
16:47 26 Aug 20
Anthony was pleasant and knowledgeable to deal with. Made my transition from Att to Verizon a breeze. Thanks!
Joseph Rodriguez
02:48 24 Aug 20
Kudos to Javares, who went above and beyond in customer service. There are a few Verizon stores closer but making the... trip to your store thanks to this young man. He's a keeper! 🌟read more
Wendy West
13:48 23 Aug 20
Great customer service. Our sales representative Anthony, was very helpful, patient and knowledgeable. Any questions we... had he answered and also offered to see us through the setup of our pre-ordered phones. Store manager Jonathan also offered assistance. Overall our experience was pleasant, thank you.read more
Julissa Elizondo
23:26 07 Aug 20
Jabryess is great!!! He help us so much my old phone was done. Offered me a great deal help with setting up my new... phone which was a job. Jabryess kept on working on my phone till he got it to set up and updated he is just awesome, he is a great asset to the company. Jabryess you are amazing!!!! Thank youread more
Goku Degrate
22:41 20 Jul 20
He was so nice and understanding completely worked with me. He is a great man !
Rose Zee
21:31 19 Jul 20
Guy was really helpful and patient with me. Getmy 2nd line added with ease. Thank you!
Joey Franklin
04:31 11 Jul 20
Great costumer service. I was very impressed with the friendly and professional staff. I definitely recommend this... location for all your Verizon needs.read more
D L
13:26 27 Jun 20
I had a bit of a difficult set up on my hands with being a Canadian and trying to get a US cell phone plan (future move... to Texas is close on the horizon!). These guys put in the extra effort and spent the time to make it happen. I would definitely recommend this location.read more
Desireae Smith
20:47 23 Jun 20
The staff were so awesome! They worked with me and listened to my needs as a customer. The manager, Jonathan, did all... he could to lower my phone bill and the associate JB, was great! He was so kind and really helped make my experience great.read more
christy cannon
15:53 19 May 20
Jonathan is definitely an asset to Verizon! He goes the extra mile to make sure each customer understands what there... purchasing and answeredEvery question I had! I give him 10 STARS!He’s also VERY POLITE WHICH IS VERY HARD TO FIND !IF I HAD AN EMPLOYEE LIKE JONATHAN I WOULD DEFINITELY GIVE HIM A RAISE IN SALARY!HE’S AN EMPLOYEE VERIZON WOULD NOT WANT TO LOSE!WE NEED MORE PEOPLE LIKE JONATHAN!read more
Jose Lazo
01:29 16 May 20
Great customer service. Charmaine was very helpful. John is awesome taking care of business and JB was very cool.... Everyone one was kind and funny. Even after getting what I needed still stuck around. Awesome experience with This crew with Verizonread more
Tracy PHILLIPS
00:37 12 Jan 20
Dylan and April are awesome! Hands down the best customer service ever. Friendly, funny and knowledgeable.
Brad Sparks
23:31 11 Jan 20
Great store, great people, great service and management, Dylan was his name. Great guy, can help me and walk me through... any issues I'll have or have had in the past thanks goodness for people like him!read more
Israel P
22:20 11 Jan 20
Had the best experience. Dylan helped me with the entire process. He made sure I knew all about my new device and even... called me the next day to check on how everything was. That’s going above and beyond! I will tell all my friends and family to go see Dylan. Thanks again for all your help!read more
Dyllan Calderwood
21:24 11 Jan 20
Fantastic customer service. Came in knowing I needed a new phone, left with the best phone for me. Friendly, saved... money, and got a great phone. See you for my next upgrade!read more
Rebecca Coffman
20:10 02 Aug 19
Came in to the store with a issue with my phone, Matt was very helpful in getting it resolved . He is very professional... and courteous. Truly a savant in his field. I highly recommend you talk with him for all your phone needs.read more
Pat Martinez
21:19 30 Jul 19
Wow! April and Alejandro are wonderful to work with. They were so patient, kind and took all their time to explain... how to work my new phone. Verizon is very lucky to have them both as employees. I highly recommend them to anyone looking to purchase a new phone or in need of assistance.read more
Hector Martinez
21:07 30 Jul 19
April and Alejandro at the North Star Mall location did an exceptional job on setting up both my phone and my wife’s... phone. April and Alejandro surpassed all expectations!! Great team members for Verizon.read more
gene barcak
15:43 13 Jul 19
WOW!!! Best experience ever. I was truly wowed by Matt, and his professionalism. His attention to detail is unmatched.... He took the time to set up everything! My discounts, my phones, the works! I've been dealing with retailer representatives for 50+ years, and he is definitely at the top of the list. I highly recommend you ask for him and nobody else when walking in to his store. He is located at the north star mall location as well.read more
Deanna Bowling
13:18 27 May 19
Matt is incredibly knowledgeable about all-things-phone and takes all the time you need to find the right plan for you.... He explains things carefully and makes sure you know what you’re signing. He even helped me with my I Pad which is not his product. This store is quiet and calm, unlike the crowded, somewhat un-caring location at the Quarry. I will always look for Matt when I have a phone concern.read more
Roselea Llano
22:24 28 Dec 18
Matt was amazing. If you're gonna get a new phone, go see him. He was very knowledgeable and professional, as well as... courteous. He took care of all our needs regarding our new phone. Ask for him when you go!!!read more
CARMEN LEE
01:48 21 Nov 18
Matt was great at helping me set up the device, transferring my contacts, and also was very polite and professional. I... highly recommend you go ask for him when you want a device. This store is amazing I felt right at home! I recommend this store over the quarry or the broadway location.read more
John O'Connell
18:38 17 Nov 18
Carlos at the location in North Star mall was exemplary in all aspects. Wether it be product knowledge, deals and... promotions available to us, or just overall knowledge, he was A tremendous help. Certainly much better than I received at other cell phone companies. His patience was a refreshment also.read more
Willene Kanasky
17:32 06 Nov 18
Very knowledgeable, helpful, and no hassle! Matt was polite and personable. I much prefer the Austin Highway location... than the Quarry--less fuss, no stress. Thank you!read more
Rudy Yanez
23:05 03 Nov 18
April was very helpful. She was patient when we changed our minds about what we were getting. The other employees were... also helpful. I would recommend this location inside North Star Mall.read more
